Price: $31.12
(as of Jul 23, 2024 10:45:19 UTC – Details)
A real world, straight-talking guide to being a successful Service Advisor. Written for brand new and seasoned veterans alike, this book is helpful to men and women who want to rise to the top of this high-paying profession. Easy to read, easy to understand and easy to retain, using real life experiences of the author. Humorous and engaging, it covers the art of profitability, customer-types and selling skills, interactions with the parts, management and sales departments to provide superstar results.
“While this is the the automotive industry, this is very much a people business” is the foundation of this information-packed book.
Easy to read, hard to forget.
ASIN : B0D1RFG6W5
Publisher : Independently published (April 13, 2024)
Language : English
Paperback : 83 pages
ISBN-13 : 979-8322737469
Reading age : 16 – 18 years
Item Weight : 9.8 ounces
Dimensions : 8.5 x 0.19 x 11 inches